ROANOKE, Va. (WFXR) – Starlink is offering its services to those impacted by Hurricane Helene.
Starlink is offering a free 30-day service option for people facing the impact of Hurricane Helene.
New Customers can follow the steps below:
- Go to starlink.com/residential
- Enter your address, and click Order now
- Select the “Helene Relief” service plan and check out
- Note – Only service areas impacted by Helene will display the “Helene Relief” service option. if you do not see the $0 option, your area is not eligible. If you believe this is in error, please let us know by contacting support.
For current customers in need of additional services follow these steps:
Current customers activating additional kits purchased from a retailer:
- Go to starlink.com/activate
- Enter your Starlink kit identifier
- Enter your address, click search
- Select “Residential”
- Select the “Helene Relief” service plan and check out
- Repeat for each kit, if adding more than one
- Note – We have temporarily increased the kit limit to 20 kits per residential account. If you need to add more than 20 kits to your account for large account activation assistance for emergency response groups, please contact support requesting Helene assistance.
Important information about the services include:
- After 30 days, we will move you to a paid Residential subscription, tied to the location you are using it in at that time. We will reevaluate as necessary based on conditions in the area. Starlink will notify you as the 30-day mark approaches to remind you of the change.
- There may be limitations on the ability to transfer these kits or continue free service outside of the disaster region. More details will be added here as necessary.
For more information visit Starlink.