HAMPTON ROADS, Va. (WAVY) – Several Verizon customers called into the WAVY News 10 newsroom late Monday evening reporting outages. This comes after severe weather hit other parts of Virginia and the East Coast on Monday.
Downdetector.com indicated that, just before 11 p.m. Monday, there were 830 Verizon outages reported in Virginia Beach, 416 outages in Newport News and 322 outages in Hampton.
Those cities, as well as Baltimore, Houston, Henrico County, Philadelphia, Richmond and Chesapeake, were the most reported locations experiencing outages. The outages appeared to spike just before 10 p.m., according to Downdetector.com.
In Richmond, Verizon outages spiked around 10 p.m., with 1,774 reported there, 960 reported in Philadelphia, and 840 reported in Henrico County, near Richmond, according to Downdetector.com.
Customers in other cities, such as Houston and Baltimore, were also experiencing Verizon outages. In Baltimore as of about 10 p.m. 5,931 outages were reported.
Verizon responded to people reporting the outages on the renamed X social media platform, where it was a trending topic.
On Tuesday, the company says an excavation crew accidentally cut fiber optic cables that serve cell sites in the Hampton Roads area leading to a disruption of service for some customers.
Service has since been restored.