PORTSMOUTH, Va. (WAVY) — A Portsmouth woman is on edge after a scammer knocked on her door.
A woman claiming to work for an electric company went house-to-house Wednesday, asking for personal information, claiming it could save folks money on their bill.
In the four years Katherine Turney has lived at The Connelly Apartments in Portsmouth, she’s never had a scammer show up at her door — until this Wednesday afternoon. A young woman knocked on her door.
“She said she was representing Dominion Energy,” Turney said, recalling the interaction. “We could get refunds on our distribution service, a credit.”
Turney told 10 On Your Side the young woman told her Dominion Energy was building a wind farm and that she could get money back on her bill if she shared her account information.
“It just didn’t sound right and I hadn’t heard anything about a wind farm either,” Turney said.
She was then asked if she used Medicare or Medicaid and if she was on food stamps.
“She kept trying to get into the apartment,” Turney said. “I just did not like what she was trying to pull.”
Turney asked the woman to leave and instantly called Dominion Energy asking them about the interaction. Dominion spokesperson Tim Eberly told 10 On Your Side that Turney did the right thing by calling to confirm.
“We don’t go door-to-door collecting payments,” Eberly said. “We don’t go door-to-door collecting donations.”
Eberly explained while Dominion is building wind turbines off the coast of Virginia Beach, they are not asking for people’s account information in connection with the project.
If someone shows up at your door or gives you a call and says they work for Dominion Energy and you aren’t sure if it’s a scam, ask them to verify your account number.
When in doubt, call 1-866-DOM-HELP. Dominion Energy told us folks are more likely to be scammed over the holidays, but it can still happen other times.